Learn what ERP Software can do for you
The road to total enterprise digital transformation is a complicated process that requires corporations to examine their internal flow of information, as well as their external channels. Questions such as: “What can be rationalized and where could technology improve the information flows”, should be answered.
Integration of the buying and selling processes, transformation to an “e-industry” and the creation of new competition within an industry are all functions that will assist a corporation and its way to e-Management.
What is Enterprise Resource Planning? (ERP)
ERP refers to a back-office system for order entry, purchasing, invoicing, and inventory control. ERP systems integrate business functions while lowering your overhead costs. SAP/R3 is the most popular ERP system used by corporations. A supply chain management system could be part of an ERP system.
Supply Chain Management refers to an industry value chain as it assists management to ensure that raw materials are transformed into goods and services and are distributed to retailers through a distribution system. It focuses on reducing waste while maximizing value. The value is created to the end-users through a 1-2-3-tier supply system. The technology used in SCM is to ensure clear communication, fast responses and to get the right parts at the right time.
Customer relationship management (CRM) is an important step to successful SCM and ERP. CRM handles effectiveness at a specific business process level, e.g. customer retention. CRM involves retaining and growing business and individual customers through strategies that ensure their satisfaction with the firm and its products.
Knowledge management systems (KMS) are a combination of firm’s database contents, technology used, and transformation of data into useful information and knowledge. KMS collects information and knowledge across an organization.
Enterprise application integration (EAI) refers to the integration of applications within an organization so various applications can communicate with each other through standards.
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